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New da Vinci 1.0a error 0031
When I turn on the printer, it will move back to home position, however the extruder will not stop moving backward even it is in the home position, it shows error 0031, and I have tried to place the paper to cover the y sensor, the extruder still move backward, and I have tried to unplug and plug the wire of the y sensor, the extruder still move backward, so does it mean my y sensor has problem? If yes, where can I buy that? I bought the printer in other country, so I can delivery back to the company. Please help

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