02-10-2015, 10:31 PM
Keith
I do appreciate any help offered, and I'm sure other posters do.
The company has continually made it more and more difficult to get there help.
My suggestions to them would vastly improve their product , but it's failing (like the printer)
I am serious about legal action against XYZ Printing , and have ask the company for their legal department.
I surly do not want to upset anyone, but these problems are resolvable within the warranty with company support.
My machine goes dark, then reboots when sent a good STL file (no print)
This started after shutting off the computer. Knowing the machine has a mini SD(4GB) , I thought it transferred the file and the computer was not needed
to complete the print.
It now goes on and off when ever it wants! Completely unusable!
I am not a computer tech, but I'm sure it may need to be Blank Flashed(erased) and then re flashed with new firmware.
I have repeatedly ask the company for the software tools and firmware bin to do this, but they refuse to help.
I waited 15 years for a 3D Printer , and this has been a nightmare.
I am sorry if I have upset you or any posters!
I do appreciate any help offered, and I'm sure other posters do.
The company has continually made it more and more difficult to get there help.
My suggestions to them would vastly improve their product , but it's failing (like the printer)
I am serious about legal action against XYZ Printing , and have ask the company for their legal department.
I surly do not want to upset anyone, but these problems are resolvable within the warranty with company support.
My machine goes dark, then reboots when sent a good STL file (no print)
This started after shutting off the computer. Knowing the machine has a mini SD(4GB) , I thought it transferred the file and the computer was not needed
to complete the print.
It now goes on and off when ever it wants! Completely unusable!
I am not a computer tech, but I'm sure it may need to be Blank Flashed(erased) and then re flashed with new firmware.
I have repeatedly ask the company for the software tools and firmware bin to do this, but they refuse to help.
I waited 15 years for a 3D Printer , and this has been a nightmare.
I am sorry if I have upset you or any posters!