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Warning: XYZWare version 1.32

During the past few weeks, XYZ Corp released a new firmware for the Da Vinci 1.0 3D ptinter (ver. 1.2.3) a similar version for the Da Vinci Duo will be release shortly, as well as a new version of XYZWare (version 1.32).

Both of these will prevent you from using a resetter on your own purchased printer, forcing you to buy their own filaments only. They achieve this by collecting your personal print-jobs information and sending it (in the background) to their servers. Once they detect that you resetted your cartridge, they disable your printer.

We find these forceful acts of disconnecting and resetting your printer from their servers unacceptable. No other company, HP, EPSON and the like disconnects your printer when you use a refilled or recycled print cartridge.

It is not illegal to use aftermarket products, but XYZWare believes that you should only use their filaments, period!

In any case, we tested the firmware version 1.2.3 and I can tell you with certainty that there are no print-quality improvements in this release, only the addition of printer-disabling routines and added spyware.

To this extent, we suggest that you do not upgrade your firmware past 1.1.J or 2.0.J if you intend to use a resetting device, which frees you to use your own filaments (which are not offered by XYZ Corp).

XYZWare 1.32 contains routines and it will cause your printer to fail if a resetted cartridge is detected. It will also attempt to upgrade your firmware to version 1.2.3 without your confirmation required, therefore remain on 1.1.30.

If you have upgraded without being informed about these issues, you can downgrade your da vinci 1.0 back to firmware version 1.1.J by downloading and following the hardware reset walk-through contained in the file in our download area.

To do a proper downgrade, follow the directions and, if you prefer you can also use Phil's firmware downgrade program once you've resetted the printer and skip the Arduino IDE installation altogether. You can download his program from our download area on Once you've downgraded back to version J (or lower), install firmware 1.1.30 available from our site also.

If you wish not to have XYZWare monitoring your print jobs and continue to force an upgrade, you can block xyz.exe with your firewall from accessing the Internet altogether. Once blocked, you will be free to use your printer in your own privacy and your filaments without being afraid that your printer may get resetted remotely.

To conclude, I just want to mention that we have received reports from several users that the 1.2.3 firmware can cause severe damage to your printer due to improper heated bed calibration.

The fact that 1.23 makes the head plow into the glass plate and nowhere do they even recommend, much less force, a re-calibration can be argued as :

1. Potential of injury as the hot-plate could crack on collision and some user could get hurt while looking at the printer
2. Wanton carelessness while pursuing financial gain
3. Damaging private property

I hope this bulletin will help you in enjoying your own 3D printer. Feel free to let your friends know.

Good Luck.

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